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CompTIA

CompTIA’s A+ certification is the top credential for associate-level IT professionals. This 100% online course will prepare you for CompTIA A+ certification exams 220-1001 and 220-1002. You’ll learn how to install and configure operating systems, expand IT security, troubleshoot software and other common operational procedures.
“I would recommend the CompTIA A+ course to someone in my position. If you need to get this type of IT information quickly all in one place and for a good price, the class is great for that,” David P.
- According to PayScale.com, certified IT and computer support specialists can earn around $44,970 per year on average.
- Earning CompTIA A+ certification expands job opportunities for computer and IT support specialists because it focuses on knowledge that can be applied across computer systems and networks.
- The Bureau of Labor Statistics also lists “Computer Support Specialist” among its most promising career areas, expecting 10 percent annual growth in job opportunities over the coming decade.
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WHY SHOULD I GET COMPTIA A+ CERTIFIED?
The CompTIA A+ certification addresses performance-based topics and questions that prove you can think on your feet and solve systems, software and network problems in real-time.
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WHY DOES COMPTIA A+ CERTIFICATION MATTER FOR IT SUPPORT SPECIALISTS?
As the most respected associate-level IT certification in the industry, CompTIA A+ certification verifies that you have passed a standard that is supported by companies like Intel, Dell and HP.
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WHAT DO IT/COMPUTER SUPPORT SPECIALISTS DO?
Support specialists install and support hardware, including computers, accessories, mobile devices and network equipment. They also monitor, maintain and troubleshoot hardware, networks, operating systems and applications.
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WHICH JOB TITLES IS THE COMPTIA A+ CERTIFICATION ASSOCIATED WITH?
Every organization creates its own job titles. CompTIA A+ certified professionals could work as a service desk analyst, technical support specialist, desktop support administrator, help desk technician or system support specialist.
- Learn the installation, maintenance and troubleshooting processes for most devices.
- Be fully prepared to sit for the CompTIA 220-1001 and 220-1002 certification exams.
There are no prerequisites to take this course. This course can be taken on either a PC or Mac.
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COMPTIA A+ (220-1001)
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Introduction to the 220-1001 section of the CompTIA A+ exam
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HARDWARE
Desktop and laptop assembly, motherboards, BIOS and Processors
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HARDWARE PART II
Troubleshooting cooling and power issues, maintaining and install hard drives and storage
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NETWORKING
Common approaches to network connections, router setup, TCP/IP and local networking
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MOBILE AND MORE
Mobile device security and virtualization
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COMPTIA A+ (220-1002)
Introduction to the 220-1002 section of the CompTIA A+ exam
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WINDOWS
Tools for installing and maintaining Windows interfaces, command lines and remote desktops
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TROUBLESHOOTING
Solving problems with boot process, startup and re-installation
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SECURITY
Best practices for securing Windows from malicious software
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MAC & LINUX
Troubleshooting and maintaining MacOS and Linux operating systems
Instructors
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David Grimes
David Grimes has more than 10 years of management and leadership experience in the private and non-profit sectors. Grimes is passionate about technology and education, having worked as academic dean, student services director, technology coordinator, teacher, consultant, and technology columnist. He holds a Master of Education and a Bachelor of Science from Ohio State University, both in Technology Education.
Registration and Enrollment
This course is 100% online. Start anytime with 6 months to complete.